Dear Diane Mueller,
I’m getting pretty frustrated by the approach that Active State is taking on this Stackato beta process.
I applied for a beta when you announced the product.
You sent me an e-mail that said “If you are able to test using a VM (which is how we’re currently offering Beta), please reply to this email to let me know, and I will send you details on how to access the Stackato Beta.” on July 14th.
I replied saying “Yes, I’d like to test.”
Now I read about this contest.
But, when I go the contest page, I’m asked to sign-up for a beta code.
But I’ve already done this.
Today you send me an e-mail about the contest; it signs off with “Download Stackato VM and get started now!”
When I click that link, I’m taking to the same page that asks me to sign-up for beta access.
You see the problem here, right?
This system is broken. I sincerely hope that your new product is not as broken as your beta process.