At the end of the day, I'm a consultant. I’ve been consulting in one form or another for almost two decades. I love helping people solve difficult challenges. I started out as a new media producer. Then I followed my heart and my politics and became an online advocacy specialist. Later, I realized that change is difficult without an independent media, so I started working with publishers. Now, I focus on "news innovation": the technology & ideas that are shaping how users interact with journalism online.