Phillip Smith

Google Apps announces end-of-life for IE6 support. Now what?

Now that even Google is dropping support for Internet Explorer 6, can we all stop worrying about it?

Dear Google Apps admin,​

In order to continue to improve our products and deliver more sophisticated features and performance, we are harnessing some of the latest improvements in web browser technology. This includes faster JavaScript processing and new standards like HTML5. As a result, over the course of 2010, we will be phasing out support for Microsoft Internet Explorer 6.0 ​as well as other older browsers that are not supported by their own manufacturers.

We plan to begin phasing out support of these older browsers on the Google Docs suite and the Google Sites editor on March 1, 2010. After that point, certain functionality within these applications may have higher latency and may not work correctly in these older browsers. Later in 2010, we will start to phase out support for these browsers for Google Mail and Google Calendar.

Google Apps will continue to support Internet Explorer 7.0 and above, Firefox 3.0 and above, Google Chrome 4.0 and above, and Safari 3.0 and above.

Starting this week, users on these older browsers will see a message in Google Docs and the Google Sites editor explaining this change and asking them to upgrade their browser. We will also alert you again closer to March 1 to remind you of this change.

In 2009, the Google Apps team delivered more than 100 improvements to enhance your product experience. We are aiming to beat that in 2010 and continue to deliver the best and most innovative collaboration products for businesses.

Thank you for your continued support!

Sincerely,

The Google Apps team

In all seriousness, I know that several organizations I work with still see significant traffic -- more than 20% -- from Internet Explorer 6. In e-commerce situations, it's a hard sell to say "let's stop supporting this browser," even if the pitch is that your protecting the users' security. How do you pitch it? How do you sell not servicing 20% of the people coming to your online shop or Web site?

Reblog this post [with Zemanta]

About

Hi, I'm Phillip Smith, a veteran digital publishing consultant, online advocacy specialist, and strategic convener. If you enjoyed reading this, find me on Twitter and I'll keep you updated.

Related

Dear Internet, can we talk? We have an information pollution problem of epic proportions.

Misinformation and disinformation are not challenges specific to any single platform, or the responsibility of any single company: they r...… Continue reading